Frequently Asked Questions

One Design Group is a North East creative growth agency that helps businesses improve how they are found, understood and chosen online. Services span brand strategy, website design, ecommerce, SEO, Google Ads, Meta Ads, AI-assisted marketing, graphic design and print. Through the wider group relationship with One IT Support, clients can also access independent IT, cyber security, Microsoft 365 and managed services. The agency is based in North Shields and works with businesses across the region and nationally.

Every project is scoped individually, with cost-conscious solutions designed to deliver a clear return on investment. A professional brochure website for an SME typically starts from a few thousand pounds, while ecommerce, bespoke web apps and larger sites are scoped in more detail. The best starting point is a free 30-minute discovery call to understand your objectives and recommend the most practical route.

Yes. One Design Group creates brand identities covering logo, colour palette, typography, tone of voice and usage guidelines, and helps define positioning, audience and core messaging. A rebrand typically takes four to twelve weeks depending on complexity and scope of rollout. Brand guidelines are recommended for any business investing in a new or refreshed identity, as they keep design consistent across teams, suppliers and partners.

One Design Group builds brochure websites, WooCommerce and Shopify ecommerce stores, bespoke web apps and mobile apps. A typical brochure website takes four to eight weeks from sign-off to launch, while ecommerce and larger builds are scoped individually. The agency has extensive WooCommerce experience covering product catalogues, filtering, checkout, payment integration and conversion optimisation, and can advise whether WooCommerce or Shopify suits your requirements.

SEO improves your natural Google rankings over time without paying per click, while Google Ads is paid search advertising that places you at the top of results for specific searches. SEO is a medium to long-term strategy, with most businesses seeing meaningful improvements within three to six months. Both work best together as part of a wider digital strategy. A sensible Google Ads starting budget for most SMEs is £500 to £1,500 per month focused on high-intent keywords.

Yes. Whether your website appears in tools like ChatGPT and Google AI Overviews depends on how well your site is structured, how clear your content is and how your business is referenced across the web. One Design Group reviews your AI and search visibility, identifies gaps and recommends improvements to content structure, page titles, citations and technical SEO. The agency also offers an AI Opportunity Review to find realistic ways AI can save time and improve marketing.

One Design Group designs brochures, leaflets, catalogues, sales documents and reports, plus packaging, labels, exhibition stands, banners, signage and event graphics. The agency also creates advertising concepts for print, digital, outdoor and paid media, with a focus on clear messaging, visual impact and a strong call to action.

Book a free 30-minute discovery call, where the team asks about your business, your objectives and what you are trying to improve, then recommends the most practical route forward. One Design Group also offers a free basic Growth Website Audit for businesses that want a clearer view of what is affecting their online performance. The agency works with SMEs, growing businesses and established brands across professional services, manufacturing, construction, property, retail, care and health, charities, hospitality and more.