Frequently Asked Questions
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What does One Design Group do?
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What design and print work does One Design Group produce?
How do I get started with One Design Group?
Marc Wood
2 months ago
Absolutely outstanding results for our new website. Communication and willingness to work alongside us with all of the changes were first class. Would recommend One Design Group without hesitation.
Morgan Stephenson
2 months ago
I’ve worked with Matt at One Design Group on a number of projects and he’s consistently been fantastic to work with. He’s incredibly knowledgeable across web, marketing and design, but more importantly, he knows how to apply that expertise in a practical way that delivers results. He’s reliable, responsive and has never let me down, even when timelines have been tight. A genuinely trusted pair of hands and someone I wouldn’t hesitate to recommend.
GMR Construction
2 months ago
We've worked with Matt for a number of years, originally through Halogen Creative, and have always found him to be professional, knowledgeable and great to work with.
Matt originally created our previous website and more recently helped us to redesign and improve it. He took the time to understand our company, what we do and how we wanted to present ourselves, resulting in a website that is much more modern, informative and reflective of our business.
More recently, Matt has also been helping us with our SEO and social media, helping us to improve our online presence and reach more potential customers. He also keeps us informed about relevant funding opportunities and other ways we can develop and promote our business, which has been really valuable.
What we particularly appreciate is that Matt doesn't just provide a service and leave you to it. He's always happy to offer advice, explain things clearly and make recommendations based on what he thinks will benefit our business.
We've always found Matt to be reliable, approachable and genuinely invested in helping us move the business forward. We've been really pleased with the support he's given us over the years and would have no hesitation in recommending him to any business looking for someone who provides ongoing support and takes the time to understand their clients.
Matt Daniel
2 months ago
Brilliant team to work with, very knowledgeable, guided us in the right direction to help our business, communication also very good - highly recommended
Elizabeth Harding-Massey
3 months ago
I recently contacted One Design Group about issues I was having with my websites. I spoke to Matt - over the phone - who discussed the issues with me and gave a thorough breakdown of how the issues could be rectified. One of the websites had been taken down (and had been told previously by another company) it couldn't be retrieved. However, Matt managed to retrieve the website whilst I was on the phone - much to my relief. And this was before I'd met Matt. Even over the phone I felt that Matt understood my concerns. He gave clarity and supported me through these challenges, empathising, giving clarity and reassurance - rare in this day and age.
Following on from this, I didn't hesitate to go ahead and work with One Design group, and was then was able to meet up with the rest of the team at their offices in North Shields. Here I was introduced to Andrew who, along with Matt, went through the technical issues of the websites and also the design and layout. Everything was explained by both of them so I understood what they would be doing to improve the performance and design of both websites. Nothing was too much trouble, and they answered my questions giving clarity so I could better understand the inner workings and operational processes of IT. Never, at any point, did I feel under pressure to make a decision to work with them. For me, this came on the basis of their individual expertise and knowledge in their field as well as the overall support I have received since working with them.
Thank you to all the team for your support, help and guidance. And I would not hesitate in recommending One Design Group to individuals or businesses wanting to generate growth with a company that places not just the customer, but the person at the heart of its operations.
Elizabeth
STCS
3 months ago
“We’ve worked with Matt and the team for many years, through both Halogen and now One Design Group. Their work is always strategic, creative and driven by a genuine understanding of the brief and objectives.
They take the time to understand what we’re trying to achieve and consistently deliver solutions that look great while serving a clear purpose. A trusted partner we’re always happy to recommend.”
Obrienselfstorage
4 months ago
I've worked with Matt for a number of years, initially through Halogen Creative and more recently with Matt and the team at One Design Group.
What has always stood out to me is how supportive and approachable they've been. I don't come from a marketing or web design background, so there have been plenty of occasions where we've gone backwards and forwards discussing ideas, asking questions and refining things. At no point have I ever felt like I was being a nuisance or asking too much. Nothing has ever seemed to be a problem.
Matt has always been patient, happy to explain things and willing to share his knowledge, which has made a real difference. That support has given me the confidence to get involved in developing our website and marketing, knowing I have experienced people to bounce ideas off whenever I need them.
Alongside that, the quality of their work speaks for itself. Our website, marketing and design work have all been delivered to a high standard, and the whole team at One Design Group has been professional, responsive and genuinely easy to work with.
I wouldn't hesitate to recommend Matt and the team to anyone looking for a reliable, knowledgeable and supportive agency.
John Hibberd
O'Brien Self Storage
