News & Insight
The latest from One Design Group.
Your customers are starting to ask AI instead of Google. Can it find your business?
August 10, 2026
Search is moving from keywords to answers, and the businesses that get cited by AI tools will win the next decade. Here is why AI search visibility matters, what is at stake if you wait, and how One Design Group gets North East businesses found.
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ChatGPT ads and North East B2B: the maths nobody is showing you
August 5, 2026
ChatGPT ads grew up this summer. Conversion bidding, audience lists, geographic targeting. But if you check OpenAI's own location catalogue, the new geographic controls stop at the UK border. Here is how to verify that yourself, what the gap costs a North East business and the conversion setup that works around it.
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Why a monthly website maintenance package is no longer optional
August 3, 2026
Most businesses treat website maintenance as insurance they hope never to use. In 2026 that thinking is costing them. Here is why a monthly maintenance package is now one of the cheapest ways to stay secure, stay visible in search and AI answers, and keep winning enquiries.
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Brand, website or campaigns: where should you invest first?
July 31, 2026
With a limited marketing budget, the order you invest in matters more than the amount. Here is how to work out whether your brand, your website or your campaigns is the real constraint on your growth, and which to fix first.
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Why your business emails keep landing in spam (and how to fix it)
July 27, 2026
With a limited marketing budget, the order you invest in matters more than the amount. Here is how to work out whether your brand, your website or your campaigns is the real constraint on your growth, and which to fix first.
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Refer a business to us and we’ll donate £100 to two local charities
July 20, 2026
When you refer a business to us and they become a client, we donate £100 to two North East charities. Here is how it works, who benefits, and why giving back to the region that has backed us for over 25 years matters to us.
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Why your website is your best, or worst, salesperson
July 15, 2026
Your website is your hardest-working salesperson, live to every prospect around the clock. The question is whether it closes deals or loses them. Five fixable reasons SME websites fail to generate enquiries, and what good looks like.
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When was the last time you got a website enquiry?
July 1, 2026
Your website might look fine. It might still load. But if it has stopped generating enquiries, something is wrong. In our latest post, our web visibility experts explain what to look for and how a free audit can help.
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Could your next web, design or marketing project be 50% funded?
June 18, 2026
Eligible North East businesses could access up to 50% funding towards website design, branding and digital marketing services. One Design Group can help you scope a project that makes commercial sense.
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Is AI damaging your search engine rankings?
June 18, 2026
AI is changing how people search and how businesses get found. The right response is not to panic, it is to build a clearer, more useful website with the right technical foundations behind it.
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It's what our
clients say
that matters
GMR ConstructionTrustindex verifies that the original source of the review is Google. We've worked with Matt for a number of years, originally through Halogen Creative, and have always found him to be professional, knowledgeable and great to work with. Matt originally created our previous website and more recently helped us to redesign and improve it. He took the time to understand our company, what we do and how we wanted to present ourselves, resulting in a website that is much more modern, informative and reflective of our business. More recently, Matt has also been helping us with our SEO and social media, helping us to improve our online presence and reach more potential customers. He also keeps us informed about relevant funding opportunities and other ways we can develop and promote our business, which has been really valuable. What we particularly appreciate is that Matt doesn't just provide a service and leave you to it. He's always happy to offer advice, explain things clearly and make recommendations based on what he thinks will benefit our business. We've always found Matt to be reliable, approachable and genuinely invested in helping us move the business forward. We've been really pleased with the support he's given us over the years and would have no hesitation in recommending him to any business looking for someone who provides ongoing support and takes the time to understand their clients. Matt DanielTrustindex verifies that the original source of the review is Google. Brilliant team to work with, very knowledgeable, guided us in the right direction to help our business, communication also very good - highly recommended Elizabeth Harding-MasseyTrustindex verifies that the original source of the review is Google. I recently contacted One Design Group about issues I was having with my websites. I spoke to Matt - over the phone - who discussed the issues with me and gave a thorough breakdown of how the issues could be rectified. One of the websites had been taken down (and had been told previously by another company) it couldn't be retrieved. However, Matt managed to retrieve the website whilst I was on the phone - much to my relief. And this was before I'd met Matt. Even over the phone I felt that Matt understood my concerns. He gave clarity and supported me through these challenges, empathising, giving clarity and reassurance - rare in this day and age. Following on from this, I didn't hesitate to go ahead and work with One Design group, and was then was able to meet up with the rest of the team at their offices in North Shields. Here I was introduced to Andrew who, along with Matt, went through the technical issues of the websites and also the design and layout. Everything was explained by both of them so I understood what they would be doing to improve the performance and design of both websites. Nothing was too much trouble, and they answered my questions giving clarity so I could better understand the inner workings and operational processes of IT. Never, at any point, did I feel under pressure to make a decision to work with them. For me, this came on the basis of their individual expertise and knowledge in their field as well as the overall support I have received since working with them. Thank you to all the team for your support, help and guidance. And I would not hesitate in recommending One Design Group to individuals or businesses wanting to generate growth with a company that places not just the customer, but the person at the heart of its operations. Elizabeth Nicola StrasserTrustindex verifies that the original source of the review is Google. Brilliant , cant fault this company , always help if i have a issue , very quick to repond and solve any queries i have! would highly recommend . thank you STCSTrustindex verifies that the original source of the review is Google. “We’ve worked with Matt and the team for many years, through both Halogen and now One Design Group. Their work is always strategic, creative and driven by a genuine understanding of the brief and objectives. They take the time to understand what we’re trying to achieve and consistently deliver solutions that look great while serving a clear purpose. A trusted partner we’re always happy to recommend.” Robert HomyardTrustindex verifies that the original source of the review is Google. Great service, consistently professional and always willing to accommodate our needs. We love the work they've done for us and we're so proud to show it off to our clients! ObrienselfstorageTrustindex verifies that the original source of the review is Google. I've worked with Matt for a number of years, initially through Halogen Creative and more recently with Matt and the team at One Design Group. What has always stood out to me is how supportive and approachable they've been. I don't come from a marketing or web design background, so there have been plenty of occasions where we've gone backwards and forwards discussing ideas, asking questions and refining things. At no point have I ever felt like I was being a nuisance or asking too much. Nothing has ever seemed to be a problem. Matt has always been patient, happy to explain things and willing to share his knowledge, which has made a real difference. That support has given me the confidence to get involved in developing our website and marketing, knowing I have experienced people to bounce ideas off whenever I need them. Alongside that, the quality of their work speaks for itself. Our website, marketing and design work have all been delivered to a high standard, and the whole team at One Design Group has been professional, responsive and genuinely easy to work with. I wouldn't hesitate to recommend Matt and the team to anyone looking for a reliable, knowledgeable and supportive agency. John Hibberd O'Brien Self StorageGoogle rating score: 5.0 of 5, based on 7 reviews


















