Services
Your partner for brand, web, marketing and IT.
Discover
what we do
One Design Group brings brand, design, web, marketing and IT together under one roof. We work with businesses across the North East and beyond, from Northumberland and Tyneside through to clients further afield who want a single partner rather than a scattered set of suppliers. Whether you need a new identity, a website that performs, a campaign that brings in enquiries or IT support that quietly keeps everything running, we cover the whole picture so nothing falls between the gaps.
Our services span six connected areas: brand strategy and identity, websites and digital platforms, creative and print design, growth marketing campaigns, digital support and IT, and AI, automation and insight. Each one stands on its own, but the real value comes when they work together. That is how we build businesses that are found online, chosen by customers and set up to grow. Built to be found. Designed to be chosen. Marketed to win.
Brand Strategy
& Identity
Is your brand clear enough to be chosen? We create identities, messaging and branding that build recognition and trust.
Learn More
Websites & Digital
Platforms
Does your website turn visitors into enquiries? We build websites and digital tools designed to perform.
Learn More
Creative, Graphic
& Print Design
Does your creative make people stop, understand and act? We design campaign assets, brochures, advertising, packaging and print that communicates clearly.
Learn More
Growth Marketing
Campaigns
Are your campaigns creating real opportunities? We plan and manage SEO, Google Ads, Meta Ads, email and social campaigns that drive measurable growth.
Learn More
Digital Support, IT
& Optimisation
Is your digital presence supported, secure and improving over time? We optimise websites and digital assets, with access to One IT Support’s independent IT expertise where needed.
Learn More
AI, Automation
& Insight
Could your marketing work smarter, not harder? We help businesses use practical AI, automation and reporting to save time, improve decisions and strengthen follow-up.
Learn More



Matt originally created our previous website and more recently helped us to redesign and improve it. He took the time to understand our company, what we do and how we wanted to present ourselves, resulting in a website that is much more modern, informative and reflective of our business.
More recently, Matt has also been helping us with our SEO and social media, helping us to improve our online presence and reach more potential customers. He also keeps us informed about relevant funding opportunities and other ways we can develop and promote our business, which has been really valuable.
What we particularly appreciate is that Matt doesn't just provide a service and leave you to it. He's always happy to offer advice, explain things clearly and make recommendations based on what he thinks will benefit our business.
We've always found Matt to be reliable, approachable and genuinely invested in helping us move the business forward. We've been really pleased with the support he's given us over the years and would have no hesitation in recommending him to any business looking for someone who provides ongoing support and takes the time to understand their clients.


Following on from this, I didn't hesitate to go ahead and work with One Design group, and was then was able to meet up with the rest of the team at their offices in North Shields. Here I was introduced to Andrew who, along with Matt, went through the technical issues of the websites and also the design and layout. Everything was explained by both of them so I understood what they would be doing to improve the performance and design of both websites. Nothing was too much trouble, and they answered my questions giving clarity so I could better understand the inner workings and operational processes of IT. Never, at any point, did I feel under pressure to make a decision to work with them. For me, this came on the basis of their individual expertise and knowledge in their field as well as the overall support I have received since working with them.
Thank you to all the team for your support, help and guidance. And I would not hesitate in recommending One Design Group to individuals or businesses wanting to generate growth with a company that places not just the customer, but the person at the heart of its operations.
Elizabeth

They take the time to understand what we’re trying to achieve and consistently deliver solutions that look great while serving a clear purpose. A trusted partner we’re always happy to recommend.”

What has always stood out to me is how supportive and approachable they've been. I don't come from a marketing or web design background, so there have been plenty of occasions where we've gone backwards and forwards discussing ideas, asking questions and refining things. At no point have I ever felt like I was being a nuisance or asking too much. Nothing has ever seemed to be a problem.
Matt has always been patient, happy to explain things and willing to share his knowledge, which has made a real difference. That support has given me the confidence to get involved in developing our website and marketing, knowing I have experienced people to bounce ideas off whenever I need them.
Alongside that, the quality of their work speaks for itself. Our website, marketing and design work have all been delivered to a high standard, and the whole team at One Design Group has been professional, responsive and genuinely easy to work with.
I wouldn't hesitate to recommend Matt and the team to anyone looking for a reliable, knowledgeable and supportive agency.
John Hibberd
O'Brien Self Storage


















