Brand identity vs visual identity: what’s the difference?
Brand identity and visual identity are connected but not interchangeable. Learn the difference and why your business needs both to be recognised, understood and chosen.
AI is telling people the wrong things about your business
New research put 72,000 questions about UK high street businesses to ChatGPT, Gemini and Perplexity. Two in three had at least one false fact returned about them, most often the wrong postcode. Here is how to run the same test on your own business, and what to do about the answers.
The setting on your website that can block ChatGPT
There is a setting on your website that decides whether ChatGPT, Claude and Perplexity can read it. Most business owners have never opened it, and on 15 September the default changes. Here is what is happening and how to check your own site in five minutes.
Your customers are starting to ask AI instead of Google. Can it find your business?
Search is moving from keywords to answers, and the businesses that get cited by AI tools will win the next decade. Here is why AI search visibility matters, what is at stake if you wait, and how One Design Group gets North East businesses found.
ChatGPT ads and North East B2B: the maths nobody is showing you
ChatGPT ads grew up this summer. Conversion bidding, audience lists, geographic targeting. But if you check OpenAI's own location catalogue, the new geographic controls stop at the UK border. Here is how to verify that yourself, what the gap costs a North East business and the conversion setup that works around it.
Why a monthly website maintenance package is no longer optional
Most businesses treat website maintenance as insurance they hope never to use. In 2026 that thinking is costing them. Here is why a monthly maintenance package is now one of the cheapest ways to stay secure, stay visible in search and AI answers, and keep winning enquiries.
Brand, website or campaigns: where should you invest first?
With a limited marketing budget, the order you invest in matters more than the amount. Here is how to work out whether your brand, your website or your campaigns is the real constraint on your growth, and which to fix first.
Why your business emails keep landing in spam (and how to fix it)
With a limited marketing budget, the order you invest in matters more than the amount. Here is how to work out whether your brand, your website or your campaigns is the real constraint on your growth, and which to fix first.
Refer a business to us and we’ll donate £100 to two local charities
When you refer a business to us and they become a client, we donate £100 to two North East charities. Here is how it works, who benefits, and why giving back to the region that has backed us for over 25 years matters to us.
Why your website is your best, or worst, salesperson
Your website is your hardest-working salesperson, live to every prospect around the clock. The question is whether it closes deals or loses them. Five fixable reasons SME websites fail to generate enquiries, and what good looks like.
When was the last time you got a website enquiry?
Your website might look fine. It might still load. But if it has stopped generating enquiries, something is wrong. In our latest post, our web visibility experts explain what to look for and how a free audit can help.
Could your next web, design or marketing project be 50% funded?
Eligible North East businesses could access up to 50% funding towards website design, branding and digital marketing services. One Design Group can help you scope a project that makes commercial sense.