Freedom Consultants

A modern rebrand that repositioned a payment specialist as a trusted technology partner for growth

The
challenge

Freedom Consultants provides payment solutions, online booking systems, business funding and digital ordering technologies across five distinct service pillars, and its brand no longer reflected that. The existing logo and identity read as a payment provider, when the business had evolved into a technology partner serving retail, hospitality, leisure, automotive and any business that relies on payment terminals.

The rebrand had to close that gap. It needed to communicate expertise, professionalism and a forward-thinking approach, while making five separate service pillars feel like one coherent proposition rather than a scattered list.

It also had to speak to a specific mindset. The audience is busy business owners and managers looking to save time, improve efficiency and enhance customer experience, so the brand had to lead with the freedom to focus on customers while the technology takes care of the rest.

Our
approach

Working closely with Kelvin, his team, and Freedom Consultants, we developed a new brand identity and website designed to strengthen the company’s market perception and support its continued growth.

Our approach focused on creating a modern visual identity, supported by imagery and messaging that resonated with busy business owners and managers constantly looking for ways to save time, improve efficiency, and enhance customer experience. We developed a strapline that highlighted both the practical benefits of Freedom Consultants’ services and the essence of the brand itself – giving businesses the freedom to focus on their customers while technology takes care of the rest.

The new website was designed to showcase all five service pillars clearly, simplify the customer journey, and position Freedom Consultants as a trusted technology partner rather than simply a payment provider.

Services delivered

  • Marketing Strategy
  • Logo Design
  • Brand Development
  • Website Design

Impact

The new brand identity immediately elevated the company’s profile, creating a more professional and credible market presence. Since launch, Freedom Consultants has attracted new business across all five of its service pillars and continues to expand regionally.

The refreshed positioning has helped the company secure significant contracts across a range of sectors, including major car dealership groups, golf courses, and pub chains – demonstrating the broad appeal and effectiveness of the new brand strategy.

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One Design Group

We are a North East brand and digital growth specialist helping businesses maximise opportunities through the perfect blend of web, design and AI driven marketing.

Brand, Web, Creative, Growth Marketing, AI & Automation, IT Support

Our Services

From brand identity to full digital platforms, we offer a complete suite of creative and digital services designed to help North East businesses grow.

Brand Strategy, Websites, Growth Marketing, AI, Creative Design, IT Support

Brand Strategy & Identity

Is your brand clear enough to be chosen? We create identities, messaging and brand systems that build recognition, trust and consistency across every touchpoint.

Logo & Visual Identity, Brand & Rebranding, Brand Guidelines, Social Media Branding, Trademark Registration

Websites & Digital Platforms

We build websites that work as hard as you do. From brochure sites to full ecommerce platforms, every site we deliver is fast, optimised and built to convert.

Brochure Websites, Ecommerce, Mobile Apps, Bespoke Development, AI Chat Bots

Growth Marketing Campaigns

We plan and run campaigns that generate real leads and measurable return. Paid, organic or both — we align every channel to your growth goals.

Google Ads, Meta Ads, SEO, Email Marketing, Social Media Management

AI, Automation & Insight

We help businesses use AI and automation to work smarter, move faster and make better decisions. From opportunity reviews to full implementation, we make it practical.

AI Marketing, AI Opportunity Reviews, Marketing Automation, Reporting & Analytics

Creative, Graphic & Print Design

Design that communicates clearly and looks the part. We produce creative work across digital and print that reflects your brand and gets your message across.

Graphic Design, Brochures, Marketing Collateral, Advertising, Packaging

Digital Support, IT & Optimisation

Ongoing support that keeps your digital presence running smoothly. From site recovery to managed IT, we handle the technical side so you can focus on the work.

Website Recovery, UX & Conversion, Managed IT Support via One IT

About One Design Group

Formed from the merger of Halogen Creative and One IT Support, we bring together creative, digital and technology expertise under one roof in North Shields.

Our Story, Values, North East Agency

Leadership Team

Meet the people behind ODG — a team of strategists, creatives and digital specialists with decades of combined experience helping North East businesses grow.

Strategy, Creative, Digital, Technology, Marketing

Our Work

From brand identity to full digital platforms, explore how we have helped businesses across the North East stand out, get found and grow.

Brand, Web, Creative, Campaigns, AI

Gallery

A showcase of our creative output across brand, web, print and digital — work that we are proud of and clients that we are proud to work with.

Brand Identity, Web Design, Print, Digital, Photography

Sectors We Work In

We work with businesses across a wide range of sectors including construction, professional services, hospitality, retail, renewables and more.

Construction, Professional Services, Hospitality, Retail, Renewables, Healthcare

News & Insight

The latest thinking from the ODG team on brand, web, digital marketing and AI — practical insight you can actually use in your business.

Brand, Web, SEO, AI, Marketing Strategy, Industry News

Funding Support

There may be funding available to support your next web, design or marketing project. Find out what is available and how ODG can help you access it.

Growth Funding, Digital Grants, North East Business Support

Frequently Asked Questions

Everything you need to know about working with ODG — from process and timelines to costs and ongoing support.

Process, Timelines, Costs, Support, Getting Started

Get in Touch

Ready to start a conversation? Reach us by phone, email or fill in the contact form and we will get back to you as quickly as we can.

hello@onedesigngroup.co.uk, 0191 259 1234, 17 Northumberland Square, North Shields